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Work instructions and standard operating procedures are only successful when followed; and facility efficiency suffers when standardized processes are not supported by operators. Companies invest heavily to define best practices from an efficiency and safety perspective, and employee willingness and ability to follow protocols can negatively impact both. Continuum's Process Adherence Programs develop tools to identify, document and cure lapses in efficiency and safety while fostering positive engagement between managers and Associates; addressing the incongruency between defined SOPs and on-the-floor execution.

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