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Service Level Management | Crucial for Your Business

Updated: Oct 25, 2021

Service Level Management (SLM) is key in ​operating a smooth and successful business.

SLM ensures that all service management procedures, operational level agreements, and underpinning contracts are adequate for the agreed-upon service level targets. SLM conducts frequent customer reviews and reports on service standards. #BusinessImprovement #Management

Understanding SLAs and SLM gives you an edge in helping your business deliver on its promises:

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