COMPLIMENTARY
LABOR & PERFORMANCE MANAGEMENT
ASSESSMENT
Given Continuum's expertise in the Labor & Performance Management space we are frequently invited in by customers to evaluate their existing solutions, identify gaps and opportunities for improvement, and guide them in developing best-in-class solutions that drive value and sustain performance, labor utilization and operational efficiency across their networks.
Many of the gaps typically identified reside in the configuration of the Labor Management System, but are also frequently identified across other foundational program elements like engineering, standards and change management components.
Our firm finds opportunities for improvement in every engagement we perform with clients, Continuum is providing complimentary health checks and assessments to new customers who are looking to evaluate the existing health of their programs, identify deficiencies and solutions, and define sustainable future success in Labor and Performance Management.
While these assessments are typically customized to address the needs of each customer, the basic scope of these assessments include:
LABOR MANAGEMENT SYSTEM ASSESSMENT
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Existing Capabilities Evaluation & Assessment (based on Sample LMS Data Request or LMS-User Access based on Client Approval and Client Leader Review)
- Existing Metrics & Calculations
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Reporting & Dashboards
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Performance, Labor Utilization & Operating Efficiency Evaluation
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Operational Improvement Potential and ROI
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Recommended Actions based on Assessment
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Future Opportunities for Improvement (Best-In-Class)
ENGINEERED PERFORMANCE STANDARDS ASSESSMENT
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Existing Capabilities Evaluation & Assessment (based on Samples and Client Leader Review)
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Standard Workbook Templates
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Engineered Labor Standards (Accuracy, Precision, and Best Practice Assessment)
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Existing Engineering Capabilities
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Operational Optimization Capabilities
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Recommended Actions based on Assessment
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Future Opportunities for Improvement (Best-In-Class)
LABOR MANAGEMENT TOOLS ASSESSMENT
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Existing Capabilities Evaluation & Assessment (based on Samples and Client Leader Review)
- Performance Coaching & Engagement
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Operational Labor Planning & Staffing
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Organizational Labor Forecasting & Budgeting
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Recommended Actions based on Assessment
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Future Opportunities for Improvement (Best-In-Class)
PERFORMANCE MANAGEMENT PROGRAM ASSESSMENT
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Existing Capabilities Evaluation & Assessment (based on Samples and Client Leader Review)
- Improvement Capabilities & Glidepaths
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Program Policy, Procedure & Governance
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Continuous Improvement Capabilities
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Associate & Leader Accountability Capabilities
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Performance Management Strategy & Tactics
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Process Adherence & Change Control
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Program Validation, Testing & Maintenance Capabilities
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Knowledge Transfer & Training
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Communications, Documentation & Program Launch/Onboarding Capabilities
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Change Management Capabilities
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Recommended Actions based on Assessment
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Future Opportunities for Improvement (Best-In-Class)
PROGRAM INCENTIVES (REWARD & RECOGNITION) ASSESSMENT
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Existing Capabilities Evaluation & Assessment (based on Samples and Client Leader Review)
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Monetary Incentives
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Non-Monetary Incentives
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Recommended Actions based on Assessment
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Future Opportunities for Improvement (Best-In-Class)
FINAL ASSESSMENT STEERCO REVIEW & REPORT
These assessments are complimentary and typically only take a few weeks to complete once the data and program components are available for review. Continuum welcomes the opportunity to assist industry leaders in advancing the capabilities and success of their Labor & Performance Management Programs, as these initiatives when properly configured and implemented drive impactful improvements, sustainable savings, and transformational results.
Please feel free to contact Continuum if you would like to discuss a complimentary assessment and health check of your existing Labor & Performance Management Program.